About us
Dog accessories chosen one by one
Nuvora was born out of a familiar frustration: buying things for your dog that make big promises, only for them to arrive and be useless. A harness that still allows pulling, a "slow" feeder that the dog empties in a minute, a hair remover that runs out of refills by the second week.
So, we do the opposite of selling a whole catalog. We choose a few products, and each one is included for a specific reason: it solves a real day-to-day problem with a dog. Pulling on walks, hair on the sofa and in the car, food being gulped down, boredom from hours alone at home.
How we work
We do not have our own warehouse. Products are shipped directly from our suppliers to your home, which allows us to keep prices low and offer free tracked shipping to Spain, the United States, and more than 25 countries. The trade-off is honest: the delivery time is 7 to 15 business days in Spain and Europe, and 10 to 20 in the United States and the rest of the world. We state this here and on every product page because we prefer you to know before you buy.
What we do promise you
A tracking number via email as soon as your order leaves the warehouse. 30 days to return it if it doesn't suit your dog. And if it arrives defective or incorrect, we will refund your money without asking you to send it back. There is a real person behind this who responds in less than 24 business hours: write to us at hola@nuvorashop.es.
Who is behind this
Nuvora is a store owned by Ander Anass Huelamo Nafai, based in Vitoria-Gasteiz (Spain). Full details in our legal notice.